私有综合服务网络(PISN)是一种专用的通信网络,它提供了一系列的通信服务和功能,包括语音通信、数据传输、传真、电子邮件等。PISN通常由企业或组织自己建立和管理,它可以连接不同的通信设备和系统,实现内部通信和与外部网络的互联。
呼叫转移是PISN中常用的一种补充服务,它允许用户将来电转移到另一个电话号码或扩展号码。呼叫转移可以帮助用户在离开办公室或不方便接听电话时,将来电转移到其他电话或语音信箱,确保不会错过重要的电话。
ISO/IEC 13865:2003标准规定了呼叫转移补充服务的功能模型和信息流。该标准定义了呼叫转移的三种类型:无条件呼叫转移、有条件呼叫转移和无应答呼叫转移。无条件呼叫转移是指所有来电都会被转移到指定的电话号码或扩展号码;有条件呼叫转移是指只有符合特定条件的来电才会被转移,例如来电者的号码或时间;无应答呼叫转移是指当用户未接听来电时,来电会被转移到指定的电话号码或扩展号码。
ISO/IEC 13865:2003标准还规定了呼叫转移补充服务的信息流,包括呼叫转移请求、呼叫转移确认、呼叫转移取消、呼叫转移完成等。这些信息流描述了呼叫转移的过程和交互,确保呼叫转移服务的可靠性和稳定性。
除了呼叫转移补充服务,ISO/IEC 13865:2003标准还规定了其他一些补充服务,例如呼叫等待、呼叫保持、呼叫转接等。这些补充服务可以增强PISN的功能和灵活性,满足用户的不同需求。
相关标准
- ISO/IEC 11579-1:1995 Information technology -- Telecommunications and information exchange between systems -- Private Integrated Services Network -- Inter-exchange signalling protocol -- Call Transfer supplementary service
- ISO/IEC 11579-2:1995 Information technology -- Telecommunications and information exchange between systems -- Private Integrated Services Network -- Inter-exchange signalling protocol -- Call Transfer supplementary service -- Protocol Implementation Conformance Statement (PICS) proforma
- ISO/IEC 11579-3:1995 Information technology -- Telecommunications and information exchange between systems -- Private Integrated Services Network -- Inter-exchange signalling protocol -- Call Transfer supplementary service -- Abstract Test Suite (ATS) and Protocol Implementation eXtra Information for Testing (PIXIT)
- ISO/IEC 11579-4:1995 Information technology -- Telecommunications and information exchange between systems -- Private Integrated Services Network -- Inter-exchange signalling protocol -- Call Transfer supplementary service -- Protocol Implementation eXtra Information for Testing (PIXIT)
- ISO/IEC 11579-5:1995 Information technology -- Telecommunications and information exchange between systems -- Private Integrated Services Network -- Inter-exchange signalling protocol -- Call Transfer supplementary service -- Protocol Implementation eXtra Information for Testing (PIXIT)